Privacy Policy

Information we collect

• Contact details — name, phone number, email address, and any notes you share through our enquiry or brochure forms.
• Property preferences — listings viewed, society or locality interest, and visit or callback timing you request.
• Usage data — pages visited, device/browser type, and approximate location derived from IP address or analytics tools.
• Partner and seller information — details submitted by channel partners or homeowners in connection with listings, tagging, or sale enquiries.

How we use your information

• Respond to your enquiries and schedule property visits or calls.
• Share relevant listings, pricing updates, and documentation related to a home you are considering.
• Process brochure downloads and follow up on leads submitted through the website.
• Operate our channel partner programme, including tagging, commissions, and partner communications.
• Improve our website, marketing, and customer experience through aggregated analytics.
• Meet legal, regulatory, and record-keeping requirements.

Sharing and disclosure

We do not sell your personal information. We may share data with trusted service providers who help us operate the website, store leads, send communications, or process transactions, subject to appropriate safeguards. We may also disclose information when required by law or to protect the rights, safety, and property of Homevera LLP, our clients, or others.

Data retention

We retain personal information for as long as needed to fulfil the purposes described in this policy, manage active enquiries or transactions, and comply with applicable law. When data is no longer required, we delete or anonymise it where reasonably possible.

Your choices

• You may request access to, correction of, or deletion of your personal information.
• You may opt out of promotional messages by contacting us or using unsubscribe instructions where provided.
• You may disable cookies through your browser settings, though some site features may not work as intended.